Nordlys i Syd, S.L., hereinafter referred to as COMPANY, has committed to making its website accessible in accordance with Royal Decree 1112/2018 of September 7th, on the accessibility of websites and mobile applications in the public sector.

Compliance status

This website is partially compliant with RD 1112/2018 due to exceptions and non-compliance with the aspects indicated below.


Inaccessible content

The following content is inaccessible due to the following:

Non-compliance with RD 1112/2018

There are logos and images with incorrect or confusing alternative text and complex images without textual description [requirement number Non-text content of UNE-EN 301549:2022].

Lists have been created incorrectly (without a list tag), tables with incorrectly labeled cells, and invisible tags in form elements [requirement number Info and relationships of UNE-EN 301549:2022].

Tables are not adapted to small screen sizes, and form fields do not display correctly on small screen sizes [requirement number Reflow of text of UNE-EN 301549:2022].

Text that does not display correctly when changing space and line heights [requirement number Text spacing of UNE-EN 301549:2022].

There are elements that are not accessible by keyboard, such as links to social networks, the text editor for comments, elements for sorting search results, search result pagination, or calendar arrows [requirement number Keyboard of UNE-EN 301549:2022].

There are elements that do not receive focus and therefore cannot be interacted with via the keyboard, for example [requirement number Focus order of UNE-EN 301549:2022].

There are links where their function is not correctly identified (they have an inadequate description, too generic text, inappropriate title…) [requirement number Purpose of links of UNE-EN 301549:2022].

There are headers with repeated and/or poorly descriptive text [requirement number Headings and labels of UNE-EN 301549:2022].

Images, infographics, link texts or buttons, headline text, and content that are not translated into other languages [requirement number Language of parts of UNE-EN 301549:2022].

The same icon is being used for different purposes on some pages, causing confusion [requirement number Consistent identification of UNE-EN 301549:2022].

There are poorly descriptive error messages, or error messages that are not grouped into a single message, as well as a lack of suggestions in the form to fill in the fields correctly [requirement number Error identification of UNE-EN 301549:2022].

There are forms with mandatory fields where the user is not informed of this, as well as fields where a textual example of the field format is missing (such as the DNI) [requirement number Labels and instructions of UNE-EN 301549:2022].

There are form fields where the error is reported when an incorrect value is entered but no suggestion is given for its correction [requirement number Error suggestions of UNE-EN 301549:2022].

There are pages with syntax errors and therefore some assistive technology may not correctly interpret the content (duplicated page IDs, unclosed tags, incorrect tag construction…) [requirement number Processing, of UNE-EN 301549:2022].

There are pages where assistive technology will not be able to obtain information, interact and be aware of the status of user interface controls, such as help messages, action result status messages, link attributes, page language image… which cannot be read by screen readers at the time they appear [requirement number Name, function, value of UNE-EN 301549:2022].

There may be occasional editing errors on some web pages.

Disproportionate burden

Not applicable.
The content is not within the scope of applicable legislation.

There may be office files in PDF or other formats published before September 20, 2018 that do not fully meet all accessibility requirements. Although most of them have been made accessible.

Preparation of this accessibility statement

This accessibility statement was prepared on July 29, 2022.

The method used to prepare the statement was a self-assessment carried out by the same company.

Last review of the statement: December 23, 2022.

Comments and contact information

You can make communications about accessibility requirements (article 10.2.a) of RD 1112/2018) such as:

Report any possible non-compliance by this website
Transmit other difficulties accessing content
Make any other inquiries or improvement suggestions regarding the website’s accessibility
Through the following contact form or by calling 91 273 32 57.

You can submit:

A complaint regarding compliance with the requirements of RD 1112/2018 or an Accessible Information Request regarding:
contents that are excluded from the scope of RD 1112/2018 as established by article 3, paragraph 4
contents that are exempt from complying with accessibility requirements due to imposing a disproportionate burden.
In the Accessible Information Request, the facts, reasons, and request must be clearly specified to demonstrate that it is a reasonable and legitimate request.

Through email, as well as the other options included in Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations.

Communications, complaints, and requests for accessible information will be received and processed by the company.

Application procedure

If, once an accessible information request or complaint has been submitted, it is denied, the decision is not agreed with, or the response does not meet the requirements outlined in article 12.5, the interested party may initiate a claim. A claim may also be initiated if twenty business days have passed without receiving a response.

The claim can be submitted by email, as well as the other options included in Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations.

Claims will be received and processed by the company.

Optional content

This website applies the requirements of the UNE-EN 301549:2022 Standard, considering the exceptions of RD 1112/2018.

The last accessibility review was carried out in October 2021.

The website is optimized for Microsoft Internet Explorer 8.0 or higher and the latest current versions of FireFox, Safari, Opera, and Google Chrome browsers. The recommended minimum web resolution is 1280×1024.

The website is designed for Responsive viewing, so it is optimally displayed on tablet and mobile devices. It is optimized for display on the latest current versions of Chrome for mobile, Firefox for mobile, Safari mobile, Opera Mini, and the native Android browser on these devices.


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